PRIVACY POLICY
Privacy Policy
London Finds respects your privacy and is committed to protecting your personal information.
London Finds is operated by:
STRIVE ECOM LTD
Company Number: 16392059
27 Old Gloucester Street
London, WC1N 3AX
United Kingdom
Information We Collect
Depending on how you interact with our website, we may collect information including:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order information
- Payment-related information
- Device and browser information
- IP address
- Website usage information
- Communications with our customer service team
How We Use Your Information
We may use personal information to:
- Process and fulfil orders
- Deliver products
- Process returns and refunds
- Provide customer support
- Prevent fraud and misuse
- Improve our website and customer experience
- Comply with legal obligations
- Send marketing communications where permitted
Payment Information
Payments are processed through secure third-party payment providers.
London Finds does not normally receive or store your complete payment card details.
Service Providers
We may share information where necessary with trusted providers involved in operating our business, including:
- Ecommerce platform providers
- Payment providers
- Shipping and logistics providers
- Customer service providers
- Analytics providers
- Marketing providers
- Fraud prevention providers
These organisations only receive information where reasonably necessary to provide their services.
Cookies
We use cookies and similar technologies to operate our website, understand how visitors use our store and provide relevant functionality.
For more information, please see our Cookie Policy.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by law.
Your Rights
Depending on applicable data protection legislation, you may have rights concerning your personal data, including requesting access, correction or deletion.
To submit a privacy request, contact:
Security
We use reasonable organisational and technical safeguards to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, operational or service changes.
Contact
For privacy questions:
STRIVE ECOM LTD
27 Old Gloucester Street
London, WC1N 3AX
United Kingdom